Terms & Conditions

This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.

This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the 'Terms of Use' or 'Agreement'). Please read the terms of Use carefully. By accessing or using this Website, booking any travel products or services on this Website, or contacting our call center agents, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or make bookings through this Website or our call center agents. at any time change these Terms of Use and your continued use of this Website is conditioned upon acceptance of the updated Terms of Use.

 

USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that

(i) you are at least 18 years of age and are of sound mind, 
(ii) you possess the legal authority to create a binding legal obligation,
(iii) you will use this Website in accordance with the Terms of Use, 
(iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act,
(v) you will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions; 
(v) i all information supplied by you on this Website is true, accurate, current and complete, and
(vii) if you have an online account with this Website, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of these Terms of Use.

 

PROHIBITED ACTIVITIES

use this Website or its contents for any commercial purpose;

  • make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
  • access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  • violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
  • take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  • deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission;
  • 'frame', 'mirror' or otherwise incorporate any part of this Website into any other website without our prior written authorization.
  • The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

If your booking or account shows signs of fraud, abuse, or suspicious activity, we may cancel any bookings associated with your name, email address, or account, and close any associated accounts. If you have conducted any fraudulent activity, we reserves the right to take any necessary legal action and you may be liable for monetary losses to, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact us Customer Service.

 

HOW THE SEARCH RESULTS ARE FILTERED?

Travelers demand for the best hotel they could stay, the perfect flight they could hop in, and the commendable tour package they could avail. Though we offer various options, some look for a specific detail. Our “filter” function allows the browsing traveler to filter result from average rating, price range, property types, and amenities available. Our default filter criteria are detailed below:

  • HOTELS/INN: When searching for the best hotel/Inn to stay, we sorted the result based on the availability, location, guest ratings, and then price (in priority order). We make sure the take into consideration the convenience of the traveler.
  • FLIGHT: Our default result is based on the lowest price. The shorter flight will be on priority if in case there are two flights with the same price.
  • TOURS:  In our tour package, the results are sorted based on the type of tours and location you supplied, then the price.

Surigao Travel continues enhance the sorting algorithm in order to meet the uncertain flow of demands of all the travelers. We aim every convenience to each of our dear travelers.

TRAVEL ADVISORY

Some certain destinations necessitate more documents to meet the foreign entry requirements. Surigao travel urges the customers to review travel prohibitions, warnings, announcements, and advisories issued by the government prior to booking travel especially when travelling to international destinations. 

Surigao Travel advised the travelers to check with the relevant embassies, consulates and/or visa department of the destination you want to visit. Surigao Travel accept no liability if you are refused to entry onto the flight due to failure on the traveler’s part to provide the right passport, visa, and other document required.

Note that some countries have a strict implementation of rules and regulation on the import of prohibited substance, goods and certain items. Travelers are expected to be responsible and respectful to these rules in order to avoid inconveniences.

Surigao Travel recommends travelers, especially if you have health condition to consult your doctor before travelling. It’s your (the traveler’s) responsibility to ensure that you take all recommended medication before you depart. Surigao Travel wants all the travelers to experience convenience and it is impossible if your health is compromised.

 

DISCLAIMER STATEMENT

ALL CONTENT, SOFTWARE, PRODUCTS, SERVICES, TEXT AND GRAPHIC PUBLISHED ON THIS SITE MAY INCLUDE INACCURACIES INCLUDING ON THE PRICE OF THE SERVICES. THE INFORMATION REGARDING TO THE SERVICES ARE PRESENTED “AS IS” and “AS AVAILABLE”. SURIGOA TRAVEL DISCLAIM ANY REPRESENTATION OR WARRANTIES OF ANY KIND. SURIGAO TRAVEL DISCLAIMS ANY LIABILITIES RELATING TO THE ERRORS TO THE INFORMATION AND DESCRIPTION OF THE HOTEL, FLIGHT, AND TOUR SERVICES PROVIDED BY PARTNER COMPANIES. OUR COMPANIES IS NOT LIABLE IN THE UNAVAILABILITY OF THE PRODUCT OF SERVICE. HOWEVER, SURIGAO TRAVEL MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THE SITE AT ANY TIME.

SURIGAO TRAVEL IS NOT LIABLE FOR TECHNICAL MALFUNCTION FUNCTIONS, FAILED INTERNET CONNECTIONS, INTERRUPTIONS IN THE TRANSMISSION OR RECEIPT OF RESERVATION OR ANY COMPUTER RELATED VIRUS. SURIGAO TRAVEL DOES NOT GUARANTEE UNINTERRUPTED AVAILABILITY OF DATA AND MAY EXECUTE EMERGENCY TECHNICAL MAINTENANCE DURING THE CHOSEN TIME PERIOD.

THE PARTNER SUPPLIERS THAT PROVIDE TRAVE-RELATED PRODUCTS AND SERVICES ON THIS SITE ARE INDEPENDENT CONTRACTORS AND NOT EMPLOYEES OF SURIGAO TRAVEL. THE SUPPLIERS’ ACTS, ERRORS, OMISSIONS, WARRANTIES, OR NEGLIGENCE IS NOT RESPONSIBILITIES OF SURIGAO TRAVEL.



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